"The most important thing in communication is to hear what isn't being said." — Peter F. Drucker "Whenever you see a successful business, someone once made a courageous decision." — Peter F. Drucker "There is nothing so useless as doing efficiently that which should not be done at all." — Peter F. Drucker "The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader's charisma. What matters is the leader's mission." — Peter F. Drucker "Entrepreneurship rests on a theory of economy and society. The theory sees change as normal and indeed as healthy. And it sees the major task in society - and especially in the economy - as doing something different rather than doing better what is already being done. That is basically what Say, two hundred years ago, meant when he coined the term entrepreneur. It was intended as a manifesto and as a declaration of dissent: the entrepreneur upsets and disorganizes. As Joseph Schumpeter formulated it, his task is "creative destruction." — Peter F. Drucker "The companies that refused to make hard choices, or refused to admit that anything much was happening, fared badly. If they survive, it is only because their respective governments will not let them go under." — Peter F. Drucker "Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant." — Peter F. Drucker | "Unless commitment is made, there are only promises and hopes; but no plans." — Peter F. Drucker "Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you." — Peter F. Drucker "The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself." — Peter F. Drucker "The "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether." — Peter F. Drucker "And it is change that always provides the opportunity for the new and different. Systematic innovation therefore consists in the purposeful and organized search for changes, and in the systematic analysis of the opportunities such changes might offer for economic or social innovation." — Peter F. Drucker | "Efficiency is doing the thing right. Effectiveness is doing the right thing." — Peter F. Drucker "People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year." — Peter F. Drucker "This defines entrepreneur and entrepreneurship - the entrepreneur always searches for change, responds to it, and exploits it as an opportunity." — Peter F. Drucker "Leadership is not magnetic personality, that can just as well be a glib tongue. It is not "making friends and influencing people", that is flattery. Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations." — Peter F. Drucker "It is more productive to convert an opportunity into results than to solve a problem - which only restores the equilibrium of yesterday." — Peter F. Drucker "Until we can manage time, we can manage nothing else." — Peter F. Drucker "There is only one valid definition of business purpose: to create a customer." — Peter F. Drucker "The knowledge that we consider knowledge proves itself in action. What we now mean by knowledge is information in action, information focused on results." — Peter F. Drucker "Every enterprise is a learning and teaching institution. Training and development must be built into it on all levels—training and development that never stop." — Peter F. Drucker |
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